Latitudes Conditions of Sale

Terms

By accepting a quotation or an invoice from Latitudes.Online (“Latitudes”), you (“the client”) explicitly or tacitly agree to and are bound by the terms and conditions laid out below. Latitudes shall ship your purchase after full and complete payment of your invoice.

  1. Final Shipping Cost: The shipping quotation provided may be subject to change. The final invoice provided by Latitudes shall be considered the final cost of the shipping services for the duration of one month only. If the invoice has not been settled within of it being sent to the client by Latitudes, the shipping quotation is no longer considered valid and may be subject to change.
  2. Exchange Rates: Where applicable, the exchange rate applied to an acquisition is fixed on the day on which a final invoice is issued to the client by Latitudes. If an invoice is outstanding for longer than fourteen days from the date of issue, the exchange rate may be subject to revision.
  3. Shipping Address: The client has provided a physical address as the destination address for the goods. The client understands that a PO Box, parcel locker addresses or incorrect physical address is likely to result in an unsuccessful delivery, for which Latitudes and its supplier shall not be held liable.
  4. Insurance: The client understands that insurance of the goods is not included in the quotation or invoice provided unless specifically agreed upon with Latitudes. Latitudes shall not be held liable for any damage or loss, in the event that the client has not insured the shipment.
  5. Liability: Latitudes shall not be held liable for any harm resulting from the conduct of third-party shipping suppliers, contracted to undertake the shipping services, including but not limited to negligence, gross negligence or wilful intent. Such harm includes damage to the goods, delay, late delivery or lost delivery.
  6. Delivery deadlines: Latitudes undertakes to deliver an acquired artwork to the client in a timeous manner. In the event that a delivery deadline is missed, Latitudes shall not be held liable for any delays.
  7. Additional Costs: The client may be responsible for additional costs, including but not limited to customs duties, taxes and “return to sender” shipping costs and fees. The client agrees to settle these amounts directly with the relevant Latitudes’ supplier on request and understands these amounts are not included in the quotation provided by Latitudes.
  8. Damages, refunds and returns: If any damage has occurred to an artwork during transit, this must be documented and reported by the client to Latitudes within 48 hours of the receipt of the artwork. Given that an insurance policy is in effect, Latitudes will facilitate the repair or replacement of the artworks.